Vertical Solutions, Inc. (VSI) was founded with a focus on service management software solutions but has systematically grown to encompass customer service, help desk, field service, and sales force automation solutions. VSI develops and implements customer driven software that enables their clients to better enhance their relationship with their customers and prospects.
VSI provides a multi-tiered menu of extensive services, including custom software, interface development, connectivity expertise, and database conversion assistance.
Implementation consulting, planning, hardware procurement, technical support, education and training are also integral parts of VSI's comprehensive business solutions for today's increasingly competitive service industry.
VSI's commitment to addressing client’s needs assures prompt systems integration, implementation, consulting and training necessary for a complete, “turnkey" execution of enterprise-wide, customer interaction software. Today, VSI utilizes its service management expertise to enhance the service solutions of national & international clients, regardless of their market segment.
Global Solutions, Global Support
Vertical Solutions, Inc. specializes in providing advanced technology and business solutions for all levels of service management environments.
Whether you provide support to internal or external customers, execute field dispatched service and repair activity world-wide, or are in sales and marketing, VSI has the business applications, resources and expertise you need to deliver greater service capabilities and increase revenues to compete in today's global market.
VSI supplies global support for its customer base with consulting services / systems integration / training personnel who are available on site, on time which enables a smooth transfer of technology while addressing the real needs of our customers.
Partners
Vertical Solutions, Inc. (VSI) offers several strategic business partnerships. These partnerships are targeted to provide a means to enhance Service Chain, Contact Center and Sales / Marketing solutions to provide value for our clients. Whether you are interested in establishing a referral or business relationship, hosting VSI software, or researching product integration to enhance your platform VSI welcomes the opportunity.